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Digital Learning Courses
Underwriting View all Courses

General Insurance Underwriting Fundamentals
This course covers the key categories of risk and the steps involved in managing risk...

Risk Management for Insurers
This course introduces you to risk management, and then it takes you step-by-step th...

Health Insurance Concepts
This course provides a comprehensive look at the health insurance industry. Health in...

Marine Underwriting Management
Some cynics have suggested that the more an underwriter knows the business, the less ...
Claims View all Courses

Claim Handling Fundamentals
This course enables you to understand and apply principles relating to the investigat...

Motor Claims Fundamentals
This course enables you to understand and apply principles relating to the investigat...

Claim Evaluation and Settlement
The claim handling process involves three primary elements: investigation, evalua...

Claim Investigation
The claim handling process involves three primary elements: investigation, ...
Insurance Fraud

Insurance Fraud Awareness
Most people who purchase insurance and those who make insurance claims are honest. Th...

Financial Institution Fraud
Financial institutions have always been a target for criminals. But in this age of te...

Insurance Fraud for Claims Professionals
The insurance business, by its very nature, is susceptible to fraud. Insurance is a r...
Life

Life Concepts
Get a comprehensive look at the life insurance industry. Beginning with basic insuran...

Selling Disability Income Insurance
Explain the major forms of disability income insurance to your clients. This course e...
Operations View all Courses

Agency Operations and Sales Management
This course focuses on insurance agency formation and the environment in which produc...

Customer Service for Insurers
Learn to see service from the customers’ view. Here is a definitive study of qualit...

Ethical Guidelines for Insurance Professionals
Ethical behavior is crucial to preserving not only the trust on which insurance trans...

Customer Service for Insurance Professionals
Gain an understanding of continuous improvement principles and develop the customer f...