Professional Development
Leadership and Management
This course is aimed at giving you the most relevant skills, experience and knowle...
Negotiation and Business Development
The course on Negotiation and Business Development aims to equip you with the necessa...
Financial Planning
Whether wealthy or not, financial planning is key to experiencing financial success a...
ICA Specialist Certificate in Corporate Governance
Regulators view effective corporate governance mechanisms as good indicators of a fir...
Agency Operations and Sales Management
This course focuses on insurance agency formation and the environment in which produc...
Customer Service for Insurers
Learn to see service from the customers’ view. Here is a definitive study of qu...
Introduction to General Insurance
Perfect for those just starting out in insurance, the Introduction to General Insuran...
Ethical Guidelines for Insurance Professionals
Ethical behavior is crucial to preserving not only the trust on which insurance trans...
Customer Service for Insurance Professionals
Gain an understanding of continuous improvement principles and develop the customer f...
Financial Institution Fraud
Financial institutions have always been a target for criminals. But in this age of te...
Insurance Law and Practice
The insurance industry infiltrates nearly every aspect of our personal lives and, for...
Manage Professional Development
This course describes the skills and knowledge required to implement systems and proc...