Our content has highly curated learning programs


Our certificates are professionally recognized


Our partners are World's leading institutions

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Agency Operations and Sales Management

This course focuses on insurance agency formation and the environment in which produc...

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Customer Service for Insurers

Learn to see service from the customers’ view. Here is a definitive study of qualit...

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General Insurance Underwriting Fundamentals

This course covers the key categories of risk and the steps involved in managing risk...

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Claims Handling Fundamentals

This course enables you to understand the fundamentals of claims handling and apply p...

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Insurance Fraud Awareness

Most people who purchase insurance and those who make insurance claims are honest. Th...

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Life Concepts

Get a comprehensive look at the life insurance industry. Beginning with basic insuran...

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Motor Claims Fundamentals

This course enables you to understand and apply principles relating to the investigat...

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Risk Management for Insurers

This course introduces you to risk management, and then it takes you step-by-step th...

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Claim Evaluation and Settlement

The claim handling process involves three primary elements: ​ investigation, evalua...

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Claim Investigation

The claim handling process involves three primary elements: ​ investigation​, ​...

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Health Insurance Concepts

This executive course provides a comprehensive look at the health insurance industry....

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Marine Claims Management

This course covers the legal terms and concepts, and explains the process, principles...




Help your workforce develop relevant skills

Skills are rapidly changing. On-demand and on-the-job learning is the only way to keep up the pace. Our courses are designed to develop and empower teams with professional skills needed to do the job. We leverage on our partners’ expertise and knowledge to inform the courses we develop now and for the future to keep employees focused.

Transform your organization and close skills gaps

Online learning with the Insurance Institute of East Africa could be the answer to the business challenges your learning and development team may be facing. From customer service courses, to claims and insurance fraud, we’ll work with you to develop your teams into top level professionals using highly curated learning programs.

Fresh and current in-demand courses

Our marketplace content model ensures that we always have the most recent and high-quality content that makes learning enjoyable. We’ll always have the latest skills courses on the most important topics your employees need to stay ahead of the curve.

How it Works

Courses Certificates

One of the most distinctive characteristics of our courses is that they cover the subject area very broadly.

This Completion Certificate (sample) is an official Insurance Institute of East Africa(IIEA) credential that confirms that you successfully completed a course with us.

Develop your Workforce

Employee Development begins with Training

Our Partners

The Institutes
KAPLAN Financial Education
Institute of Chartered Shipbrokers
International Fraud Training Group
Cambridge International College
International Compliance Association