Insurance Surveying and Loss Adjusting Programme

Course Overview

Insurance surveying and loss adjusting are critical professional functions within the insurance value chain, supporting sound risk assessment, underwriting, claims investigation, loss evaluation and fair claims outcomes.

The Insurance Surveying and Loss Adjusting Programme develops the technical knowledge, practical understanding and professional judgement required for effective practice. It covers insurance principles, underwriting and risk evaluation, hazards and exposures, surveying techniques, evidence and causation, loss assessment, claims validation, professional reporting, regulation and ethical conduct.

Grounded in the insurance environment of Kenya and East Africa, the programme has wider relevance across African insurance markets and incorporates internationally recognised principles and professional practices. It equips learners to apply sound surveying and loss-adjustment approaches across different classes of insurance business while recognising the regulatory and professional requirements of individual jurisdictions.

Learning Objectives

Upon successful completion of the programme, you will be able to:

  • Explain the fundamental principles, functions and socio-economic role of insurance and the professional roles of surveyors and loss adjusters within the insurance value chain;
  • Identify the characteristics, risks and surveying requirements of major insurance classes, including property and fire, engineering, motor, marine and transport, agriculture and other general insurance business;
  • Apply key insurance principles, including insurable interest, utmost good faith, indemnity, proximate cause, subrogation and contribution, in risk assessment and claims evaluation;
  • Identify and evaluate physical, moral, environmental and other hazards, assess their relevance to underwriting, and recommend appropriate risk-improvement and loss-prevention measures;
  • Conduct structured surveys and loss assessments using appropriate approaches to site inspection, investigation, evidence gathering, causation, damage evaluation, loss quantification and contemporary digital assessment technologies;
  • Evaluate claims-related information and supporting evidence, identify inconsistencies and potential fraud indicators, and prepare clear, objective and defensible survey and loss-adjustment reports to support technically sound claims decisions;
  • Explain Takaful, inclusive insurance, microinsurance and index-based solutions and their relevance to evolving insurance markets in East Africa and the wider African region; and
  • Apply integrity, independence, objectivity, confidentiality, competence, due care and accountability while recognising applicable regulatory requirements, professional standards and ethical responsibilities.

Module 1: Introduction to Insurance and Surveying Practice

Module 2: Classes of Surveying Business

Module 3: Insurable Interest and Indemnity

Module 4: Underwriting Practices and Risk Evaluation

Module 5: Hazards and Risk Exposures

Module 6: Introduction to Takaful and Inclusive Insurance

Module 7: Surveyors' Roles and Professional Responsibilities

Module 8: Claims Admissibility, Validation, and Handling

Module 9: Claims Admissibility, Validation, and Handling

Module 10: Code of Ethics, Regulation, and Professional Conduct

Price: $475

This Course includes:

   Text-based content

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