Disability Healthcare Professional (DHP) Designation

Course Overview

The Disability Healthcare Professional (DHP) designation pairs two areas of expertise. Across five targeted courses, you’ll gain a solid foundation in both how the health insurance industry works and how disability insurance (DI) protects individuals from the financial losses that often occur from accidents or severe health afflictions. You’ll gain a deeper understanding of health insurance operations management, including cost management, pricing, sales, marketing, claims administration, policy issuance and renewal, customer service, government regulation, and fraud.

Start your path by completing these three courses:

  • Disability, Part I (Primer)
  • Disability, Part II (Advanced Issues)
  • Disability Part III (Group and Work site Issues)

Those first three courses (Disability Income, Parts I, II, and III) earn your Disability Income Associate (DIA) designation. But don’t stop there! To turn your DIA into a DHP, complete these two required courses (for a total of five courses):

  • Fundamentals of Health Insurance, Part A (Basics of Health Insurance)
  • Fundamentals of Health Insurance, Part B (Basics of Company Operations)

Details of electives are available on request.Contact us at Training@iiea.co.ke

Learning Objectives

On completion of this designation, you’ll gain a deeper understanding of health insurance operations management, including cost management, pricing, sales, marketing, claims administration, policy issuance and renewal, customer service, government regulation, and fraud.

Module 1: Disability, Part I (Primer)

Recognize the need for DI insurance and how it works

Identify and evaluate risks and costs associated with disability

Examine Social Security DI, workers' compensation, and other government programs

Understand the government programs' limitations and how DI closes the coverage gap

Differentiate between individual, government, and employer-sponsored plans

Understand the underwriting process, contract provisions, claims administration, and taxation

Discover how disability fits into retirement, estate, and long-term care planning

Learn relevant terms and key concepts

Examine case scenarios

Explore emerging trends in the DI field

Module 2: Disability, Part II (Advanced Issues)

Understand the role of standard DI policies in providing basic coverage

Explore the variety of ways to structure DI programs to meet employee needs

Examine the role of DI in personal, estate, and long-term care planning

Acquire detailed knowledge of specialized products, including disability business overhead expense (BOE) insurance, key-person DI, and more

Review tax and ERISA considerations

Understand how DI fits into planning with both tax-qualified and non-qualified retirement plans, selective wage continuation plans, and disability buy-sell contracts

Examine emerging trends in the DI field

Understand relevant terms and key concepts

Study case scenarios

Module 3: Disability, Part III (Group and Work site Issues)

Understand the popularity of group DI coverage among employers and employees

Explore recent trends toward voluntary plans paid for largely by employees

Identify and compare the limitations of Social Security, workers' compensation and other government programs

Differentiate between short-term and long-term DI coverage

Examine the differences between individual and group plans

Explore the selection and underwriting processes

Acquire new strategies for marketing and sales

Examine regulatory and tax considerations

Understand relevant terms and key concepts

Study case scenarios and learn from their real-life experiences

Module 4: Fundamentals of Health Insurance, Part A (Basics of Health Insurance)

Get the big picture: understand the importance of the life and health insurance industries

Develop a practical understanding of how health insurance works

Pinpoint the differences between types of coverage, including medical expense, supplemental, long-term care, and disability

Compare different types of health insurance provider organizations

Define the needs met by health insurance providers

Assess the advantages and disadvantages of flexible benefit plans

Explore contract provisions and how individual and group plans are underwritten

Learn how health insurance products are marketed and sold

Understand the role of reinsurance in promoting market stability and lower premiums

Understand the role of reinsurance in promoting market stability and lower premiums

Module 5: Fundamentals of Health Insurance Part B (Basics of Company Operations)

Explore how group health insurance plans are administered

Understand the landmark health care reform initiatives that underpin the health care industry

Gain a solid foundation in policy issuance, installation, and the renewal process

Get up to speed on premium billing and payment

Learn how to manage, submit, and process claims

Identify best practices for controlling operational costs

Identify best practices for controlling operational costs

Assess how health insurance providers promote cost-effective health care

Put the brakes of fraud and abuse: learn how to define, detect, and prevent it

Nail the concepts behind product pricing strategies

Learn how to navigate the regulatory process at the state and federal levels

Understand how advances in health information technology lead to improvements in health care quality and efficiency

Dive into the concept of medical homes and see how their focus on preventive care lowers costs

Learn the elements, implementation, and expected return from wellness programs

Pinpoint who buys and sells health care and at what pricing levels

Assess the federal government's role in advancing cost and quality transparency

Price: $1,750

This Course includes:

   Text-based content

   12 Months