Authorized Surveying Officers and Loss Adjusting Certification
Course Overview
The Authorized Insurance Surveyors and Loss Adjusters Certification prepares insurance professionals to competently conduct surveys, loss assessments, and claims validation within the dynamic insurance environment of East and Southern Africa. The course integrates global best practices with regional laws, regulatory frameworks, and market realities, enabling participants to deliver professional, transparent, and technically sound assessments of insured losses.
The certification is designed for insurance surveyors, loss adjusters, underwriters, and claims personnel who play a pivotal role in the insurance value chain. It provides the essential theoretical grounding, technical proficiency, ethical discipline, and practical application skills required to meet national regulatory licensing standards (IRA, TIRA, IRA(U), etc.) and industry expectations for professional survey and loss adjustment.
The program reflects the regional insurance context, addressing market practices, infrastructural risk patterns, regulatory diversity, climate and agricultural exposures, and the increasing adoption of digital and parametric insurance models. Emphasis is placed on professionalism, ethics, and transparency, ensuring that certified practitioners uphold the integrity of claims management and foster public confidence in the insurance industry.
Learning Objectives
By the end of this course, learners will be able to:
- Explain the Fundamentals of Insurance and Surveying Practice
Understand the principles, functions, and socio-economic role of insurance, and the purpose of insurance surveying and loss adjustment within East African insurance systems. - Identify and Evaluate Classes of Surveying Business in the Region
Apply practical knowledge in surveying for key lines of business prevalent in the region—Fire, Engineering, Motor, Marine, Agriculture, and Miscellaneous classes—using regional case examples. - Apply Key Insurance Principles in Loss Assessment
Interpret and apply principles such as insurable interest, utmost good faith, indemnity, subrogation, and proximate cause in assessing and settling claims. - Conduct Risk Assessments and Evaluate Hazards
Identify physical, moral, and environmental hazards common to East Africa (e.g., fire, flood, drought, theft, civil unrest), and quantify exposures in industrial, commercial, and agricultural contexts. - Execute Professional Underwriting and Loss Adjustment Practices
Conduct professional surveys, prepare technical reports, determine liability, and recommend fair indemnification while adhering to policy terms and ethical standards. - Evaluate and Handle Claims with Technical and Legal Accuracy
Apply admissibility tests, policy interpretation, and claims validation procedures within the regulatory frameworks of Kenya, Uganda, Tanzania, and other EAC states. - Uphold Ethical Conduct and Regulatory Compliance
Demonstrate high standards of professional ethics, independence, confidentiality, and compliance with IRA Codes of Conduct, Insurance Acts, and surveyor licensing rules. - Integrate Emerging Trends and Technologies
Incorporate digital tools, remote sensing, parametric insurance, and straight-through processing (STP) in modern survey and claims operations, improving accuracy and turnaround time.
