Operations

Agency Operations and Sales Management image

Agency Operations and Sales Management

This course focuses on insurance agency formation and the environment in which produc...

Customer Service for Insurers image

Customer Service for Insurers

Learn to see service from the customers’ view. Here is a definitive study of qualit...

Ethical Guidelines for Insurance Professionals image

Ethical Guidelines for Insurance Professionals

Ethical behavior is crucial to preserving not only the trust on which insurance trans...

Customer Service for Insurance Professionals image

Customer Service for Insurance Professionals

Gain an understanding of continuous improvement principles and develop the customer f...

Insurance Law and Practice image

Insurance Law and Practice

The insurance industry infiltrates nearly every aspect of our personal lives and, for...

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